1. Open Settings in Jotit 0:00
While logged in to Jotit, click the Settings icon.
This is where you’ll find the support option for sending logs.
2. Click Contact Support 0:00
Scroll down within Settings until you see Contact Support.
Select Contact Support to begin sending your support logs.
3. Send Logs and Share the Code 0:13
After selecting Contact Support, your logs will be sent to the JotIt developers for investigation.
Copy the provided code.
Send that code to your Customer Success Representative so they can track the issue.
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