# How to Send Logs to Support

1. Open Settings in Jotit 0:00
[https://loom.com/share/8c29658e33eb4f888e0160eaa6bffa2b?t=0]



 * While logged in to Jotit, click the Settings icon.

 * This is where you’ll find the support option for sending logs.

 

2. Click Contact Support 0:00
[https://loom.com/share/8c29658e33eb4f888e0160eaa6bffa2b?t=0]



 * Scroll down within Settings until you see Contact Support.

 * Select Contact Support to begin sending your support logs.

 

3. Send Logs and Share the Code 0:13
[https://loom.com/share/8c29658e33eb4f888e0160eaa6bffa2b?t=13]



 * After selecting Contact Support, your logs will be sent to the JotIt
   developers for investigation.

 * Copy the provided code.

 * Send that code to your Customer Success Representative so they can track the
   issue.